Terms of Use

Jansportu Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the Jansportu website (jansportu.com, “Website”), including all content, features, and services offered through the Website (e.g., browsing products, creating an account, placing orders). By accessing or using the Website, you (“User,” “you”) agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and other applicable policies referenced herein. If you do not agree to these Terms, do not access or use the Website.

1. Eligibility to Use the Website

  • You must be at least 13 years old to use the Website. If you are under 18 years old, you may use the Website only with the consent and supervision of a parent or legal guardian, who will be responsible for your compliance with these Terms.
  • By using the Website, you represent and warrant that:
    • You have the legal capacity to enter into these Terms (e.g., you are of majority age in your jurisdiction, or have parental/guardian consent if a minor).
    • All information you provide to us (e.g., account details, order information) is accurate, complete, and up-to-date.
    • You will use the Website only for lawful purposes and in accordance with these Terms.

2. User Accounts

2.1 Account Creation & Maintenance

  • You may choose to create a user account (“Account”) to access additional features of the Website (e.g., saving shipping addresses, viewing order history, tracking orders). To create an Account, you will need to provide a valid email address and create a secure password.
  • You are responsible for maintaining the confidentiality of your Account credentials (email address and password) and for all activities that occur under your Account. You agree to:
    • Notify us immediately at [email protected] if you suspect any unauthorized access to or use of your Account.
    • Update your Account information promptly if your email address, shipping address, or other details change.
  • We reserve the right to suspend or terminate your Account at any time, without prior notice, if we suspect unauthorized use, violation of these Terms, or fraudulent activity.

2.2 Account Termination

  • You may terminate your Account at any time by contacting us at [email protected] with a request to delete your Account. Upon termination, we will deactivate your Account and retain your personal information only as required by law (see our Privacy Policy for details on data retention).

3. Permitted Use of the Website

You may use the Website only for the following lawful purposes:
  • Browsing, searching, and learning about Jansportu’s products (backpacks, bags, totes, accessories).
  • Creating an Account to manage orders, save preferences, and track shipments.
  • Placing orders for products in accordance with our Terms of Purchase.
  • Contacting our customer service team with questions, feedback, or requests related to the Website or our products.

4. Prohibited Conduct

You agree not to engage in any of the following prohibited conduct when using the Website:
  • Unauthorized Access: Attempting to access, modify, or disrupt any part of the Website (e.g., server data, user accounts) without permission, or using automated tools (e.g., bots, scrapers) to collect data from the Website without our prior written consent.
  • Fraudulent Activity: Providing false or misleading information (e.g., fake account details, stolen payment information) to place orders, access accounts, or obtain services.
  • Harmful Content: Uploading, posting, or transmitting any content that is illegal, defamatory, harassing, violent, or infringing of third-party rights (e.g., copyright, trademark, privacy).
  • Interference with Functionality: Introducing viruses, malware, or other harmful code to the Website, or otherwise disrupting the Website’s performance, security, or availability.
  • Violation of Laws: Using the Website to engage in any activity that violates applicable local, state, national, or international laws (e.g., money laundering, illegal resale of products).

5. Intellectual Property Rights

  • All content on the Website, including but not limited to text, images, logos, product designs, trademarks (e.g., “Jansportu”), and software (“Intellectual Property”), is owned by Jansportu or its licensors and protected by copyright, trademark, and other intellectual property laws.
  • You are granted a limited, non-exclusive, non-transferable license to access and use the Intellectual Property solely for your personal, non-commercial use of the Website. You may not:
    • Reproduce, copy, distribute, sell, or modify any Intellectual Property without our prior written consent.
    • Use our trademarks (e.g., “Jansportu”) in any way that could cause confusion or imply endorsement of your products or services.
  • If you believe any content on the Website infringes your intellectual property rights, please contact us at [email protected] with details of the infringement (e.g., your name, the infringing content, proof of ownership).

6. Third-Party Links & Content

The Website may contain links to third-party websites, services, or content (e.g., social media platforms, payment processors). These links are provided for your convenience only, and Jansportu does not control or endorse any third-party content.
  • We are not responsible for the accuracy, legality, or safety of third-party websites or content. Your use of third-party links is at your own risk, and you should review the terms of use and privacy policies of any third-party sites you visit.

7. Disclaimers of Warranties

  • The Website and all content, products, and services offered through the Website are provided “as is” and “as available,” without any warranties of any kind (express or implied).
  • Jansportu disclaims all warranties, including but not limited to:
    • Implied Warranties: Warranties of merchantability, fitness for a particular purpose, or non-infringement of third-party rights. We do not warrant that the Website will be error-free, secure, or continuously available.
    • Content Accuracy: Warranties that product descriptions, pricing, or other content on the Website is accurate, complete, or up-to-date. We reserve the right to correct errors or update content at any time without notice.
  • Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.

8. Limitation of Liability

  • To the maximum extent permitted by law, Jansportu shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website (e.g., loss of data, loss of profits, or damages from website downtime or incorrect product information).
  • Our total liability to you for any claim related to these Terms (e.g., breach of contract, negligence) shall not exceed $100 or the total amount you paid for products through the Website in the past 12 months, whichever is greater.
  • This limitation of liability applies regardless of the cause of action (e.g., tort, contract, or strict liability) and shall survive the termination of these Terms. Some jurisdictions do not allow limitations on liability for consequential damages, so the above limitation may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless Jansportu, its officers, employees, and licensors from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising from:
  • Your use of the Website or violation of these Terms.
  • Your unauthorized access to or use of other users’ accounts.
  • Any content you upload, post, or transmit through the Website (e.g., infringing or defamatory content).

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or Website features. When we make changes, we will revise the “Last Updated” date at the top of this page and post the updated Terms on the Website.
  • Your continued use of the Website after the changes take effect constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically to stay informed of any updates.

11. Governing Law & Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of the State of [Your State, e.g., California], United States, without regard to its conflict of laws principles.
  • Any dispute arising out of or related to these Terms or your use of the Website shall first be resolved through good-faith negotiation. If negotiation fails, the dispute shall be submitted to binding arbitration in [Your City, e.g., Los Angeles], California, in accordance with the rules of the American Arbitration Association. Arbitration decisions shall be final and binding on both parties.
  • You agree that you will not bring any class action or collective claim against Jansportu related to these Terms or the Website.

12. Contact Us

If you have questions, concerns, or disputes related to these Terms of Use or your use of the Website, please contact our customer service team at:
  • Mailing Address (for correspondence): [Your Warehouse/Office Address]
We will respond to your inquiry within 24-48 business hours and work to resolve any issues in a fair and timely manner.